Bank Statement Converter from Taxomate

Support

Contact support@taxomate.com for account access, statement conversion, export, deletion, security, or privacy help.

Pilot support normally replies within one business day. For statement-specific help, use the support link inside your private account so the request can be linked safely to the import.

Include with your request

• Your Taxomate Capture account email.
• The statement import ID, if one is available.
• The issuer and document type, without sending full account numbers.
• The error message or export state shown in the product.

Protect your information

Do not email passwords, access tokens, complete account numbers, or an unredacted statement. If support needs a document, we will direct you to an authenticated upload path.

Delete a statement

You can delete a statement conversion from your Taxomate Capture account or ask the plugin to delete it. The plugin must request your confirmation before permanent deletion.